NHS bosses say hospitals are experiencing an unprecedented flu season.

Hospitals across England are seeing a record number of flu patients for this time of year, with NHS officials cautioning that the nation is facing an unusually severe flu season. Recent NHS data shows that last week, an average of 1,700 people were hospitalized with fluover 50% more than at the same point last year.

Flu arrived earlier than usual this year, and experts are concerned that a stronger strain of the virus is circulating. NHS leaders are urging people not to visit A&E for minor issues, as thousands of patients sought hospital care last winter for trivial ailments such as hiccups or ingrown toenails. Between November and February, more than 200,000 A&E visits in England were for conditions that could have been treated elsewhere, accounting for over 2% of all attendances during that period.

Patients with minor conditions are being advised to turn to pharmacies, GPs, or NHS 111by phone or onlineas many issues can be managed at home. Prof Julian Redhead, NHS Englands urgent and emergency care director, highlighted that, in addition to rising flu cases, the NHS is preparing for more doctor strikes ahead of Christmas. Members of the British Medical Association are planning a five-day walkout starting 17 December over ongoing pay disputes.

Prof Redhead said, "These figures confirm our deepest concernshospitals are preparing for an unprecedented flu wave this winter. Case numbers are exceptionally high and there is no peak in sight." He warned that NHS staff could be stretched to their limits in the coming weeks. Currently, nearly 2% of hospital beds are occupied by flu patientsthe highest level recorded for this stage of winter since 2010. While this is below last winters peak of over 5,000 hospitalized cases, it remains a serious strain on the system.

The NHS emphasizes the importance of using healthcare services wisely. Between 1 November 2024 and 28 February 2025, many A&E visits were for minor injuries or conditions that could be managed elsewhere. Difficulty accessing GP appointments contributes to unnecessary hospital visits, with over one-fifth of patients unable to reach their GP on the day they try.

Pharmacies can now provide prescription-only medications for common conditions such as sore throats, sinus infections, and earaches. NHS England has launched a social media campaign, including a video called "24 Hours Not In A&E," to encourage people to seek appropriate care outside emergency departments. GP Dr Ellie Cannon, featured in the campaign, advised patients to use GP websites for appointments and queries, which can be faster and more convenient than phone calls.

From October, GP practices in England were required to offer online booking, with over 98% now providing this service. These systems allow patients to request appointments and ask questions digitally. However, the British Medical Association has raised concerns that online queries could overwhelm GPs, potentially impacting patient safety.

Author: Ethan Caldwell